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We are looking for a competitive Administrator to help customers identify and purchase services they desire. Administrator duties include booking meetings and events, consulting, selling and doing after service. The goal is to provide high-class customer service, ensure our office procedures run smoothly, and to increase the company’s growth and revenue through sales maximization.
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Key Responsibilities
- Y4 s& L. J4 A) h3 o•Welcome and greet customers in a professional manner
h, y {, L# w, H$ O& c•Pick up incoming phone calls and provide consulting to customers0 s* X% |8 |* s& _$ V5 [3 c
•Prepare regular reports and presentations
9 z2 U; A! c! P' m6 A/ O. E0 U•Ensure high levels of customer satisfaction through excellent customer service
6 Q8 u5 _) X5 o; i& t/ v" [8 m' r•Accurately describe financial product features and benefits
: w. N% }8 u( v•To determine specific scheduling requirements.
& z! e( a, k) R8 z8 g$ n4 W- e8 T•Build up and retain a long relationship with the client
' S7 ?6 D5 u- X% w3 W# J9 T0 X: ]•Processing the paperwork for opening and closing account in CRM system
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# ]+ [. A; q: O9 D- M8 ^Requirement
3 x" D7 W) g) W) S: s•Proven working experience in the financial industry
4 o8 W! {. Y: F1 {' n•Familiarity with office equipment, including printers and fax machines+ y3 N3 K6 v; |* J4 L. a* s/ [
•Experience with office management tools (MS Office software, in particular)- t2 ?" E* |& }% f" N7 U$ y! D
•Excellent organizational and time-management skills
" x0 Y8 p: P7 z% ?) d•People-oriented and results-driven4 N. ~, `! F2 _$ m# |
•Problem-solving attitude with an eye for detail, o/ G, {& h/ `/ n9 b
•Solid communication and interpersonal skills ( s, m+ [" S/ t$ y( d
•Basic administration skills
h f7 _/ m9 J- i' Y•Able to develop and expand the relevant network
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P.S. Fluency in English and Chinese Mandarin+ r" S+ O9 o) p' a+ O5 b6 }
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4 m2 h4 p2 S) b0 b6 cIf you have further questions, you can scan the QR code of my WeChat to get in contact
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