We are looking for a competitive Administrator to help customers identify and purchase services they desire. Administrator duties include booking meetings and events, consulting, selling and doing after service. The goal is to provide high-class customer service, ensure our office procedures run smoothly, and to increase the company’s growth and revenue through sales maximization.
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Key Responsibilities
% [* l$ R/ ~, _' Y•Welcome and greet customers in a professional manner& r$ v2 N0 e; U, f3 M$ D# W
•Pick up incoming phone calls and provide consulting to customers4 k$ C1 A& L7 y0 v E: X( a
•Prepare regular reports and presentations
4 f2 Q; x/ U5 A! J! ^$ M$ `6 ^•Ensure high levels of customer satisfaction through excellent customer service & |2 j( c8 w6 |2 @9 V# K
•Accurately describe financial product features and benefits8 M) G; z% a0 f) P4 ^( j2 t0 [
•To determine specific scheduling requirements.; _& K9 ^5 E; d% t! k* j
•Build up and retain a long relationship with the client ! W* N8 L5 p1 ~, Z8 T, N
•Processing the paperwork for opening and closing account in CRM system
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Requirement 3 j, r5 c/ K4 ]: w+ ~* z
•Proven working experience in the financial industry
5 y: }) ]3 u: l% E8 R•Familiarity with office equipment, including printers and fax machines
& w1 L# x8 z9 |; P& p•Experience with office management tools (MS Office software, in particular). L0 _8 g1 ]: U5 m
•Excellent organizational and time-management skills: l& M) x2 t; B- s; c" w
•People-oriented and results-driven
1 U) I; Y {0 `$ s C•Problem-solving attitude with an eye for detail7 `1 H3 ^( W8 e# ~* V. n3 h' A
•Solid communication and interpersonal skills
\; U z- \9 `! Z" [! i•Basic administration skills0 U- ^; [; Q+ Z
•Able to develop and expand the relevant network # o1 S4 x. T( I5 z7 q& j- e
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P.S. Fluency in English and Chinese Mandarin+ _5 G% y' a# k/ o) b
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4 X: m/ F+ E5 _1 B4 D7 S, XIf you have further questions, you can scan the QR code of my WeChat to get in contact
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