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We are looking for a competitive Administrator to help customers identify and purchase services they desire. Administrator duties include booking meetings and events, consulting, selling and doing after service. The goal is to provide high-class customer service, ensure our office procedures run smoothly, and to increase the company’s growth and revenue through sales maximization.: [1 s* f) y. J: g3 v4 W4 f
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Key Responsibilities
) Q2 Y1 T: N! n•Welcome and greet customers in a professional manner
( `" M8 k3 M, W+ y; U( V1 i8 Z( Q•Pick up incoming phone calls and provide consulting to customers
+ z% _7 c/ }! N3 ~•Prepare regular reports and presentations4 d, `: W& K( a5 E- W% X% s
•Ensure high levels of customer satisfaction through excellent customer service
5 ?4 B: H' r8 @3 g1 B•Accurately describe financial product features and benefits' L& \8 K: _. Q- \& T8 a
•To determine specific scheduling requirements.! X4 `" G7 ?9 t
•Build up and retain a long relationship with the client
3 _5 W/ @6 \9 `" k•Processing the paperwork for opening and closing account in CRM system
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Requirement # U$ _# D& @% V) [+ M( U6 m+ \6 b
•Proven working experience in the financial industry & g- k" d2 U; o
•Familiarity with office equipment, including printers and fax machines
( t: Z$ }$ O, L$ t3 G, Z•Experience with office management tools (MS Office software, in particular)
0 U! |. {9 o8 C+ f% [' }/ \, r$ p•Excellent organizational and time-management skills
* x& f' W, m% \/ F•People-oriented and results-driven$ M/ \, k- {6 \! K. X1 \9 I# F7 C
•Problem-solving attitude with an eye for detail* x! X* t6 i" i2 ?9 u7 H! `
•Solid communication and interpersonal skills 5 j. C- L8 f5 s9 ~& i# P5 w
•Basic administration skills
3 }$ R4 v$ z* g& a2 i•Able to develop and expand the relevant network " c2 \6 B/ F& j/ s; s* h( R$ w
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P.S. Fluency in English and Chinese Mandarin
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& `: f1 h8 h9 }1 cIf you have further questions, you can scan the QR code of my WeChat to get in contact! \4 }9 i1 S7 e. o8 E2 u
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