We are looking for a competitive Administrator to help customers identify and purchase services they desire. Administrator duties include booking meetings and events, consulting, selling and doing after service. The goal is to provide high-class customer service, ensure our office procedures run smoothly, and to increase the company’s growth and revenue through sales maximization.
) @1 T2 l2 M5 V4 g% p; T8 C" b7 C9 ^+ U
" J5 Q5 [( }0 z9 M; i; q
3 c! C/ n* u5 r+ j
; T$ s7 n* u0 M3 B! D- O) J' H+ z# d5 B
Key Responsibilities
0 h/ y& ?" Z0 \$ @; R% n p# Q- _* U•Welcome and greet customers in a professional manner
5 l0 t- U/ X9 t8 {•Pick up incoming phone calls and provide consulting to customers/ n' p4 c( H9 c, Z! w, Y# P* Z
•Prepare regular reports and presentations
$ a8 A: r8 o9 I2 D•Ensure high levels of customer satisfaction through excellent customer service : ]& D& k$ n: o/ @; j
•Accurately describe financial product features and benefits
3 _" u3 G, Q& h) |•To determine specific scheduling requirements.+ m7 u3 m+ T; c& Y2 O8 O, ^) [
•Build up and retain a long relationship with the client
4 ?) o* n7 w/ o/ q/ w6 z/ R- ]•Processing the paperwork for opening and closing account in CRM system
7 |0 C* `& i- ?" V* k3 F1 u K0 @5 h' E4 ~. ]0 t" T; {4 d' y5 Z3 @
Requirement
q6 R% D% T/ q" q0 N" g$ L•Proven working experience in the financial industry ' {9 x3 `: Z" H; H
•Familiarity with office equipment, including printers and fax machines$ _ A) W% d# G; W* t, g2 b
•Experience with office management tools (MS Office software, in particular)
# S, b; T V8 V. x•Excellent organizational and time-management skills
' D. V. A9 m9 m8 A•People-oriented and results-driven
$ d5 K$ U& G8 ^: R•Problem-solving attitude with an eye for detail
( ~' j& q& K& o& ~5 x: B7 R•Solid communication and interpersonal skills 1 {4 b6 l# n$ B' R% Z
•Basic administration skills( w4 Q5 @. ]& e& {2 E, N
•Able to develop and expand the relevant network
& S& _6 F& j& Z7 V3 j( a) h' ~) X U7 G. Z0 A. `$ m
P.S. Fluency in English and Chinese Mandarin+ `0 a2 X( ]9 X
7 b* J) ^4 M) k' A1 K! R+ ?. y$ S& Y
If you have further questions, you can scan the QR code of my WeChat to get in contact % a' `7 s; ]* q' _& g# j
2 M* D" S; ], C3 A" f
2 \6 f0 J: t; g/ ], w; W
% Z/ v @1 w; F& z5 ] + _5 k- |! ~8 v$ [8 t
: V! [- k, p8 M$ t |